Contact Paw & Fern

We're here to help with any questions about our products, orders, deliveries or returns.

Business name: Paw & Fern

Customer support email: pawandfern.support@gmail.com

For customer enquiries, please email our support team. We aim to respond within 1–2 working days.

When contacting us about an existing order, please include your order number so we can assist you more efficiently.

Business postal address: 23 Cambridge Road, Sittingbourne, Kent

For information about returns, refunds and deliveries, please refer to our Return and Refund Policy and Shipping Policy.